Being a client on a construction project can be incredibly complex and demanding but ultimately rewarding once your ambitions are fulfilled. This comprehensive ‘one stop shop’ will help you to achieve that magic combination of quality and efficiency, guiding you through the entire project lifecycle, from briefing to taking delivery and beyond. It will help you to better understand the project process, the client’s role within it and, critically, how to be successful and effective by advising you on;
Table of Contents
1. How To Be an Effective Client 2. The Government Department Client 3. Project Feasibility, Business Case and Funding 4. Defining the Project 5. How Should My Project Be Procured? 6. What Services Do Clients Need From Their Design Teams? 7. Choosing the Project Team 8. The RIBA Plan of Work 2013 9. The Design Process 10. Introducing BIM 11. Managing and Constructing the Project 12. Accepting, Commissioning and Using the Project 13. What To Do If Things Go Wrong 14. The Client and the Law 15. The Client’s Toolkit
Peter Ullathorne is principal of the Ullathorne Consultancy which provides RIBA Client Advisor services and expert opinion for dispute resolution. He graduated from the Architectural Association in 1976 and has worked with, among others, Richard Rogers and Renzo Piano, GMW, YRM and DEGW. He was Managing Director of the First Architecture Group plc, a Vice President of Gensler and HOK and a Director of Navigant Consulting. His career as an architect and lately as an RIBA Accredited Client Advisor has given him particular insight into the need for clients to have access to knowledge and experience on their roles and responsibilities. He had strong client-facing roles throughout his career whether it was working with commercial developers, local authorities and school governors to define and deliver schools through the BSF programme or with government departments delivering mission-critical, complex and technically demanding projects. As an expert involved in dispute resolution he provides forensic investigation and opinion on projects that have failed, giving him unparalleled insight into how clients can avoid common pitfalls. Peter originally contributed to the first edition of the AJ Office Handbook and has written specialist sections in the Aqua Group Guide to Procurement, Tendering and Contract Administration.